Help
Support
Need help with CreatorOrbit? Email [email protected]. We typically reply within one business day.
In the app
- Connect channels in Accounts.
- Compose once and publish from Create.
- Go live from the Live tab on YouTube and Rumble.
- Manage or restore Pro in Settings.
- Delete your account any time from Settings → Delete account.
- Report safety concerns from Settings → Report a concern.
Billing
Pro is $3.99/month or $49.99/year on the App Store, Google Play, and the web, after a 1-month free trial. Cancel in your App Store or Google Play subscriptions before the trial ends and you won't be charged. Web checkout uses Stripe. iPhone and Android bill through the App Store or Google Play. See Pricing.
FAQ
- Where do I publish? In the phone app after you connect channels.
- Web trial vs App Store? Start on the web with Stripe, or subscribe in the App Store / Google Play. Same Pro unlock — don’t double-subscribe.
- App Store not showing? Use this iPhone link or search CreatorOrbit. Google Play is live now.
- Checkout failed? Email [email protected] with the email you used.
- How do I cancel? Stripe customers: reply to your receipt or email support. Apple/Google: manage the subscription in that store’s settings.
Child safety
To report CSAE or other child-safety issues, email [email protected] with the subject “Child safety report”.